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Services

Our services are designed to consolidate and reduce the overall technology costs for your company. Our process is get to know your current situation and create a solution that includes EVERYTHING you need and NOTHING you don't. There are NO long-term lock-ins for our contracts, ever. Our clients stay with us because they want to, not because they have to.

Our packaging includes, but is not limited to:
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Help Desk Support
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Help Desk Support

We provide North American-based Help Desk Support. Our clients have the choice of standard business hours or 24 x 7 support. Our Help Desk technicians "own" your problems and will coordinate w third-party providers if necessary.

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Performance Monitoring
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Performance Monitoring

Proactive Performance Monitoring of disk and memory usage among other aspects is designed to detect issues such as bottlenecks, slow performance, even imminent disk failure so that they can be proactively resolved without significant downtime and possible loss of productivity.

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Managed Anti-Virus
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Managed Anti-Virus

Your antivirus solutions are managed by tech experts. This also allows NYCG to monitor/scan/and remediate from a central location. This is a great solution for business owners who aren’t too familiar with technology.

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Cloud and Network Infrastructure Support
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Cloud and Network Infrastructure Support

We can help you migrate to the cloud. Or we can help you with your terrestrial based server and network, from switches to wireless networks to secure Virtual Private Networks which facilitate remote access.

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Update and Patch Management
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Update and Patch Management

An unpatched PC can be the target of viruses and malware which can then spread throughout your organization and wreak havoc on employee productivity and security. This service keeps your PCs updated with the latest security, critical operating system and third party application patches.

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Backups and Disaster Recovery
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Backups and Disaster Recovery

Be prepared. It's not just for the boy scouts. This service will not only protect your data by making copies in the cloud away from prying eyes, but it can also be used to restore your entire PC to another computer.

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Onsite Support and Maintenance
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Onsite Support and Maintenance

On a schedule of your choice, a technician will visit your office to perform onsite maintenance and support, address all issues users may have, and log everything.

Just Because You’re a Small Business Doesn’t Mean You Don’t Deserve Big IT Solutions

We’re confident in the value that we can provide to New York small businesses, but we’re not for everyone. Is our strategic and proactive approach right for your business? Let’s find out.
Give us a call at (212) 381-0847 or click the “Let’s Talk” button below to schedule an introductory phone call.